Step One

Please make sure you enter the full web address from your invitation in your browser, including the full name.
{ www.sample.com/FirstLast }

Step Two

Also, double-check to ensure you have not mistyped the web address, keeping in mind that we may have accidentally mistyped your name in the invitation.

Step Three

If that still doesn’t work, let’s see what we can do to help. Shoot us a quick e-mail that includes your personalized web address (URL) in the subject line and a brief description of the problem. We’ll reply within 24 hours.

help@vialunagroup.com